With the exceptional expertise of Fuguku’s dedicated artisans and specialists, paired with the use of sustainable, authentic materials for repairs, Fuguku guarantees the enduring life of your treasured items, preserving cherished moments. This pledge reinforces our ongoing commitment to a sustainable future.
Preserving the Timeless Essence of Your Fuguku Pieces
Fuguku provides an after-sales service to rejuvenate your bag. If your bag starts to stretch or loses its spikes, we can repair it and bring it back to its original state. This service to ensure your bag stays as good as new. We also offer a service to transform your Fugu Midi and Fugu Maxi into our Fugukai or Fuguflex styles.
Fuguku Repair Services
Since its inception, Fuguku has embraced the art of renewal, expertly tending to its unique spiky creations to maintain their cultural and personal significance.
How can I get my Fuguku product repaired?
To proceed with a repair inquiry, please follow these steps:
Include photos of the item and the area requiring repair.
To proceed, you’ll need to provide the purchaser’s name or order details so we can verify the product’s purchase history.
What type of repairs does Fuguku offer?
We offer repair services to:
Reshape and fix stretching or loosening that may occur after long-term use. Our goal is to help extend the lifespan of your Fuguku items while keeping their original form and structure.
We also offer a service to transform your Fugu Midi and Fugu Maxi into our Fugukai or Fuguflex styles.
Which products are eligible for repair?
Repairs are available for the Fugu Bag Series, Furguku and ready-to-wear pieces that have spikes. Eligibility will be confirmed after our team reviews the condition of your item.
How much are the repair costs?
Repair fees vary based on the item type:
Fugu Bag Mini: IDR 40,000
Fugu Bag Midi: IDR 60,000
Fugu Bag Maxi: IDR 80,000
For additional pricing and further information, please contact us email or WhatsApp.