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What are our product care services
To maintain the quality and the unique texture of your Fuguku products (especially our iconic 3D bags), we provide detailed care guidance.
Self-Care Guide: Every product comes with a care label. Generally, we recommend:
Cleaning small stains with a damp (not wet) cloth and mild soap.
Avoiding harsh machine washing and dry cleaning.
Keeping the product away from prolonged direct sunlight.
Specialized Care Service (Optional): For certain items, we may offer professional repair or maintenance services. Please contact our Customer Service at ‪+62 821‑3581‑2006‬ to inquire about the availability and cost of this service.
Caring for your product is part of our commitment to conscious and durable fashion.
Client Services is available from 10am – 6pm (Indonesian Time) at +62 821‑3581‑2006‬, You can also email us cs@en.fuguku.comÂ
Pricing is based on your shipping address. If in a regional area (E.g. Portugal, Netherlands), your order will use the regional website’s rate.
Wherever you are, Fuguku team will be delighted to assist you
